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Privacy statement

Studioplant is responsible for the processing of personal data as set out in this privacy statement.

Do you have any questions? Mail us at: info@studioplant.nl

Personal data that we process

Studioplant processes your personal information because you use our services and/or because you provide this information to us yourself. Below you will find an overview of the personal data we process:

  • First name and surname
  • Address details
  • Telephone number
  • E-mail address
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.
  • Information about your activities on our website
  • Bank account number

Special and/or sensitive personal data that we process

Our website and/or service has no intention of collecting information about website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is over 16 years of age. We encourage parents to be involved in their children’s online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at info@studioplant.nl and we will delete that information. Translated with www.DeepL.com/Translator (free version)

For what purpose and on what basis do we process personal data?

Studioplant processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising brochure
  • To be able to call or e-mail you if this is necessary to carry out our services
  • Inform you about changes to our services and products
  • Give you the possibility to create an account
  • To deliver goods and services to you
  • Studioplant analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.

How long we retain personal data

We keep your data as long as you are our customer. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forgetting request. Pursuant to applicable administrative obligations, we must keep invoices containing your (personal) data. We will therefore keep this information for as long as the applicable period runs. Employees, however, no longer have access to your customer profile and documents that we have produced in response to your order.

Sharing personal data with third parties

Studioplant will not sell your information to third parties and will only provide your information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into an agreement with companies that process your information on our behalf in order to ensure the same level of security and confidentiality of your information. Studioplant remains responsible for this processing. We only share the required data with PostNL, our payment providers (iDEAL, Rabobank, etc.) and the Kiyoh review platform.

Cookies, or similar techniques, that we use

Studioplant uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Studioplant uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behaviour so that we can offer customized content and advertisements. When you first visited our website, we already informed you about these cookies and asked your permission to place them. You can unsubscribe from cookies by setting your internet browser to no longer store cookies. In addition, you can also delete all information previously stored via your browser settings. Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Below is an overview: Translated with www.DeepL.com/Translator (free version)

  • Google Tag Manager
  • Google Analytics
  • Google Ads
  • Facebook pixel
  • Hotjar
  • MailChimp
  • WooCommerce

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data transfer. This means that you can submit a request to us to send the personal information we have about you in a computer file to you or another organization named by you. If you wish to exercise your right of objection and/or right to data transfer or if you have any other questions/remarks regarding the data processing, please send a specified request to info@studioplant.nl. Studioplant will respond to your request as soon as possible, but in any case within four weeks. Translated with www.DeepL.com/Translator (free version)

How we secure personal data

Studioplant takes the protection of your information seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your information is not properly secured or there are indications of misuse, please contact our customer service or at info@studioplant.nl.

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