Would you like to know everything about the shipment of our plants? Are you curious about the packaging, or just curious when you can expect your order? Then you’ve come to the right place.
Are you curious when you can expect your plant?
Day of ordering
Expected delivery day
You will receive a track-and-trace code from PostNL containing the expected period of time. Prefer evening delivery? That is possible! Please contact us via email@example.com.
*PostNL strives, together with the growers, to deliver your order within 48 hours. If the delivery is delayed, or if an order is unexpectedly not or only partially carried out, the customer will be notified as soon as possible.
How will my plants be shipped?
Don’t worry! We ship our plants in cooperation with PostNL. Together with nurseries, PostNL has developed special packaging for houseplants. This way, plates are sent safely throughout Europe. Even upside down your plants are safe!
Before your order is sent in the plant-friendly packaging, we give the plants a little bit of our love. In this way, the plants come to your home rested. The plants may have to get used to their new home, but a plant also suffers if it is taken directly from the garden centre.
Pay attention! Because our plants come from different growers, it is possible that the plants are packed or delivered separately.
Frequently asked questions about delivery
Yes, that’s possible in the case of plants. Would you like to receive your plant via evening delivery? In that case, please contact us. Please share the desired delivery day. Then we will immediately look at the possibilities for you. About evening delivery you can contact our customer service via: firstname.lastname@example.org.
Plants are shipped within 48 hours on working days. Within 2 days you will have your order in house. Do you order in the weekend? Then you can expect your plant on Tuesday.
However, the delivery may vary one or more days.
Why is this? PostNL collects our plants fresh from the grower immediately. In case of crowds and/or holidays PostNL may not be able to pick up the plant(s) on time. Your plant will therefore not wait longer than one night in a distribution center, but can be delivered a bit later than expected.
Good news! We ship your order for free within the Netherlands and Belgium.
Unfortunately not. The order you place will be processed automatically and sent directly to the grower. The logistical process at PostNL is also set in motion immediately. As long as the product is undamaged, you can return your purchase within 14 days of receipt.
Did you order a plant? Living and perishable products, such as plants, are legally excluded from this right of withdrawal. Unfortunately, it is no longer possible to return a plant.